Our People
The Doyle Collection is a multicultural team of 1,400 people
working across six cities in Ireland, the UK and the US. All of our
employees participate in the Proud Induction and Proud
Customer Service Training when they join the company.
The Proud Programme continues throughout our employees'
careers with The Doyle Collection, and provides the foundation for
the training and development instrumental to the consistent
delivery of expert service across our group. At the heart of the
Proud Programme is our basic philosophy, known as the Proud
Values:
Meet every guest with a smile, a greeting and an
enquiry
We provide a warm welcome to our guests at every turn so they feel
safe and cared for. We care about the well-being of our guests and
actively look for opportunities of how to enhance their
experience.
We love saying “yes” to our guests
We enjoy being part of the hospitality industry and feel pride and
purpose in assisting our guests and fulfilling their needs. We will
do whatever we can to help our guests.
We are proud of our work and respect everyone that we
work with
We demonstrate respect to each other at all times and to the jobs
we perform, recognizing the success of The Doyle Collection rests
with how effectively we perform as a team. We are considerate of
our colleagues and show appreciation.
